Directory platform maintenance

Dear valued customer

To conclude our current Directory platform maintenance programme, a final hardware upgrade is required to ensure the ongoing performance and resilience of our hosting environments.

We have scheduled this upgrade to take place on Thursday, April 28th 2022, starting at 12pm.

During the upgrades, there may be disruption to your services. This may result in your directory website(s) being unavailable as well as back-office directory administration access.

The upgrade will start at 12pm and we expect work complete by approximately 16:30pm. As soon as the work is complete, and Services are back, we will communicate this to you.

We appreciate that this may cause inconvenience to you and your users, and we will try and complete the work as quickly as possible We thank you for your understanding.

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