Merry Christmas from the Directory team

Despite the challenges of remote working and online meetings, 2021 has been a big success for Idox’ Directory Platform.

We’ve had some very productive planning meetings with many of you to re-evaluate, holistically, the changing requirements of your individual websites. We look forward to engaging with even more of you in 2022.

We have already deployed newly designed and fully accessibility compliant Directory websites for Sefton, Thurrock, Middlesbrough and Central Bedfordshire and are currently working on many more.

We also deployed the rebranded and more usable Datastore admin interface.

We hosted several very well attended user forums, which allowed many of you to exchange contact details and ideas.
Based on your feedback we are now focussed on delivering improvements to help you maintain your quality information, and we then have plans to improve the way users find and share information.
Please contact your Account Manager for a copy of our product roadmap.

In January 2022, Idox will be engaging with customers to explore what could be developed as an additional module on our platform to provide better triage or signposting to relevant or personalised information. This engagement will initially be specifically focussed on Special Educational Needs and Disabilities and our Local Offer websites.

And finally… we welcome a new account manager:
Conrad Maskell joins our team today as a new Account Manager for the Directory Platform and EHC. Conrad will be in touch with customers soon to introduce himself. In the meantime, Conrad can be contacted on

Wishing you all a happy, healthy and prosperous 2022!