Dear valued customer To conclude our current Directory platform maintenance programme, a final hardware upgrade is required to ensure the ongoing performance and resilience of our hosting environments. We have scheduled this upgrade to take place on Thursday, April 28th 2022, starting at 12pm. During the upgrades, there may be disruption to your services. This… Continue reading Directory platform maintenance
Author: Matt
Programmatic SPAM
We have received reports from some of our customers that their Directory websites have been the targets of programmatic SPAM. As per our development roadmap, we are actively developing a new Google reCAPTCHA solution to actively prevent this from happening. Please be assured that our Development Team continue to look at this as their top… Continue reading Programmatic SPAM
Merry Christmas from the Directory team
Despite the challenges of remote working and online meetings, 2021 has been a big success for Idox’ Directory Platform. We’ve had some very productive planning meetings with many of you to re-evaluate, holistically, the changing requirements of your individual websites. We look forward to engaging with even more of you in 2022. We have already… Continue reading Merry Christmas from the Directory team
Recent Local Offer & FIS Forum
Thank you for attending our recent online Local Offer & FIS forum. We have already circulated a recording of the session – please let us know if you have not been able to access/ download this. SEND Local Offer Workshop – Jan 2022 We would like to engage customers in exploring the possibility of building… Continue reading Recent Local Offer & FIS Forum
Social Media Management
When we start Directory refresh projects, we always ask: “do you actively maintain social media channels associated with this site?” We recently met with the Trafford Directory team who, it turns out, have a very active and well established process around social media. “For our FIS & SENDIASS social media channels, we tend to steer… Continue reading Social Media Management
Register now for the FIS and Local Offer Focus Group
We would like to invite our Family Information Services and Local Offer customers to join us in a virtual forum to share best practice and discuss ideas for new functionality or features to improve the reach and usability of our Local Offer websites. October 20 10:00am – 11:30am Please fill in the short registration form… Continue reading Register now for the FIS and Local Offer Focus Group
Directory Administration Re-design is Live!
The back end administration of your Directory platform now has a new look and feel. This is a first step in modernising our directory platform, and we very much hope that you like using the re-design. The administration area has been updated to align with our latest brand guidelines. In doing so we’ve been able to… Continue reading Directory Administration Re-design is Live!
Accessible alt text for images
Adding alternative text (usually referred to as alt text) for images is one of the first principles of web accessibility, but it is also one of the most difficult to properly implement. Alt text serves several functions: It is read aloud by screen readers in place of images allowing the content and function of the… Continue reading Accessible alt text for images
Adding videos to your pages
Hosting online videos is a tricky and expensive process. Videos are resource hogs. Their files are very large compared to a page of text, and bandwidth requirements are also bigger. If a video is popular, it can grind the performance of your entire website to a halt. For this reason, we have always advised hosting… Continue reading Adding videos to your pages
Inaugural Directory customer newsletter
This week we published the first of our Directory customer newsletters that we hope you have received by email, but you can also view it here. Read about our collaboration earlier this year with Coram Family and Childcare, updates from our Local Offer online forums, our new FIS Directory website page, and an insight into… Continue reading Inaugural Directory customer newsletter