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Studies by internet service providers, now show that one of the most common internet browsing devices in the UK in 2021, is a mobile phone. Designing a site for phone users to use WELL is a challenge, but we love a challenge at Idox! Mobile users don’t sit still, they “dive in” and start scrolling… Continue reading Know your audience

User Experience design is something of a passion for our team at Idox. A psychological observation that has become known as Miller’s law, states that the number of objects an average person can hold in working memory is about seven. Applying this principal to user choices on your web page, if your users have more… Continue reading Somewhere to store data or somewhere to find data?

We have recently completed a piece of work with Salford City Council to migrate their user surveys away from SurveyMonkey and into their directory. These short, optional surveys are now presented to users in a modal window, which pops opens after the user visits their 6th page on their website (configurable). A cookie captures whether… Continue reading New User Feedback Surveys go live at Salford

We’re pleased to announce that our new data harvest in partnership with IMIN has been developed and is ready for implementation. The integration means that physical activity listings, such as family swimming classes and group classes for young people, will be directly searchable within your directory platform, alongside your other records. IMIN are also increasingly… Continue reading New IMIN Data harvest

An increasing number of individuals may be searching your directory for information relating to sensitive subjects such as domestic abuse. To assist these users, we can implement a “Quick Exit” feature on your directory pages. Clicking on the “Quick Exit” button will automictically open a new website page (such as BBC Weather or News) and… Continue reading Website “Quick Exit” feature

Please click on the link below to view our latest Directory case study with Bedford Borough Council Read more in our latest insight paper

We’re taking a forward-thinking approach to advising local authorities on what updates need to be made to their existing websites and offering guidance on ensuring accessibility is part of the specification at the beginning of a new build. We can: Support you in meeting these new guidelines with a website review Provide a detailed report… Continue reading Website Accessibility – your role