Our Town Directory

Wigan Council is the latest of our customers to go live with a brand new website, built on our latest wireframe. The project evolved their established Family Information Service Hub into an All Services Hub, branded Our Town Directory. Check out their new site here: Wigan All Services Hub

Ofsted feed changes

You may have already received details from Ofsted of the planned changed to FIDy. Our development team is currently liaising directly with Ofsted to understand the changes, and we will update customers once we have a plan in place. Many thanks, Directory Team

Open Referral API

As per our recent communication, we have been made aware that an invitation to our Open Referral API workshop did not reach some of our customers, despite signing up via our website. We are sorry for the inconvenience this may have caused. The session itself was not recorded, but we would be happy to meet… Continue reading Open Referral API

Check out our latest websites!

As we continue to work with some of our long-term partners to redesign and rebuild their websites on our latest wireframe, we wanted to share with you, two of our latest websites for inspiration! Trafford Council’s brand-new Local Offer is now live: Trafford SEND Local Offer Also, Oxfordshire County Council has refreshed their entire directory,… Continue reading Check out our latest websites!

Customers success at the 2022 NAFIS Awards

Reading Borough Council wins Best Community Engagement, for its SEND Local Offer and Family Information Services (FIS) websites (delivered on behalf of Brighter Futures for Children), and Islington Council is awarded Best Directory for its refreshed Family Directory The NAFIS Awards (National Association of Family Information Services) recognise and celebrate local authority achievements and transformative… Continue reading Customers success at the 2022 NAFIS Awards

25th January 2023 : Start for Life Workshop

Directory Platform Focus Group: Start for Life Channel This is a workshop to bring customers together to look at requirements, gather ideas and establish whether, through a collaborative approach, Idox can develop a blueprint for a Start for Life directory channel More details and registration are on our website. Click here to sign up

January 12th 2023 : UK Open Referral API Workshop

This is a workshop for customers to better understand your requirements for sharing your Directory’s data with third party systems/ suppliers such as Social Prescribing platforms More details and registration are on our website. Click here to sign up 

Headings Are Important

Search engines use the headings within each page to index the structure and content of your web pages. Users often skim a page by its headings, and screen reader software usually generates a navigable list for each page, using its headings. It is therefore very important to use meaningful headings to show the page structure.… Continue reading Headings Are Important